Optometry

Sight test, spectacles and recall in one flow.

For independent practices and optical groups. The exam, the prescription, the lab order and the recall all sit on the same record, so nothing gets typed twice.

22benchmarked exam templates
3IOP referral levels built in
1record from exam to recall
0per-user fees on platform plans
Optometry

Everything a modern optical practice runs on

Clinical, dispensing and business tools on one record, for a single practice or a group.

Eye examinations

  • History, VA, refraction, IOP, OCT, visual fields and fundus in one structured exam.
  • Benchmarked templates referenced to College of Optometrists, NICE and RCOphth guidance.
  • Recommendations and clinical notes kept with the exam.

Referral safety net

  • IOP of 24 mmHg or more prompts a routine referral.
  • 30 to 34 mmHg prompts an urgent referral, 35 or more an emergency one.
  • The exam can’t close until the referral is dealt with.

GOS forms

  • GOS claim type and reference recorded with each exam.
  • GOS 18 referral forms produced as a PDF from the exam.
  • Direct GOS claims to PCSE coming soon.

Care plans

  • Membership and eye care plans set up in minutes.
  • Enrolments tracked per patient.
  • Plan members visible across every branch.

Dispensing and lab orders

  • Frame, lens type, coatings and Rx recorded at dispense.
  • Lab orders with supplier and reference, tracked to collection.
  • The recall date is set before the patient leaves.

Diary and recalls

  • Clinic templates, rooms and capacity across every branch.
  • A recall register of everyone due a test, by clinic and date.
  • Smart waitlist matches waiting patients to cancelled slots.

Invoices and payments

  • Branded invoices and receipts to patients, insurers or companies.
  • SumUp and Square card terminals, connected to your own account.
  • Sales reports, expenses and a finance hub for owners.

Linked to ophthalmology

  • Refer into eye services on FellowFlow through the referrer portal.
  • Track your referrals from sending to outcome.
  • Record post-op reviews straight into the surgeon’s outcomes.

Equipment and stock

  • Equipment register with calibration, PAT testing and QR labels.
  • Frames, lenses and consumables tracked across every branch.
  • Supplier records in one place.

Groups and branches

  • Group, region and branch structure on one login.
  • Drill down from group to branch to clinician.
  • Anonymised benchmarking against other practices.

Book your demo

See the real product, walked through against your own practice’s workflow.

30-minute tailored walkthrough
Multi-site intake assessment
Honest answers on compliance status
No obligation, no credit card
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Accessibility Statement

Last reviewed: 8 September 2026

FellowFlow is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards as part of that work.

Conformance status

The Web Content Accessibility Guidelines (WCAG) 2.1 define requirements for designers and developers to improve accessibility for people with disabilities, across three levels: A, AA, and AAA. This website is partially conformant with WCAG 2.1 Level AA, meaning some parts of the site do not yet fully meet every success criterion. Improving conformance is an ongoing effort.

Measures we’ve taken

  • Semantic, structured HTML for screen readers and other assistive technology
  • Keyboard-navigable menus, buttons, and interactive controls, including this dialog
  • Colour combinations checked for adequate contrast
  • Descriptive link text and alternative text for meaningful images
  • A responsive layout that adapts to different screen sizes and zoom levels

Known limitations

Some embedded third-party content, such as the interactive product preview, may not yet be fully optimised for assistive technology. We are working to improve this over time.

Feedback

We welcome your feedback on the accessibility of the FellowFlow website. If you encounter any barriers, please get in touch and we will do our best to help:

Email: join@fellowflow.co.uk

Technical specifications

Accessibility of this website relies on HTML, CSS, and JavaScript working together with the assistive technologies used to browse it.

Assessment approach

FellowFlow assessed the accessibility of this website through self-evaluation against the WCAG 2.1 AA success criteria.