FellowFlow

Healthcare Practice Operating System
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General Healthcare · Bespoke builds

A system can be built for every part of healthcare. We’ll build yours.

We’d be happy to build a bespoke platform for any healthcare setting, on the same secure core that already runs our clinics. You keep the whole platform and we add the clinical record your service needs.

  • MSK and physiotherapy
  • Mental health
  • Women’s health
  • Diagnostic imaging
  • Dental
  • Pharmacy
  • Audiology
  • Dermatology
  • Community services
  • Private hospitals
Talk to us about a bespoke build How it works
Why build with FellowFlow

A platform that fits your service, not the other way round

Generic systems make clinics change how they work. A bespoke FellowFlow build starts from how you work now.

Fits your pathwaysYour clinics, forms, templates, letters and reports, set up the way your team already works. Nothing forced into a generic system.
One system, not sixRecords, referrals, bookings, billing, HR and compliance share one patient record, so there’s no double entry and fewer licences.
Built fast, changed fastNew modules in weeks, not years. Changes don’t wait in a change-request queue, and custom work is welcome on every plan.
Safe from day oneEvery clinical feature comes with a hazard log, audit trail and role-based access, and each practice’s data is kept separate.
Your AI, your choicePlug in the AI provider you already trust, with clinician sign-off and a full log of clinical AI outputs.
Switch on what you needTurn each module on or off per practice, with your own labels and branding. Platform plans are a flat rate, not per user.
Ready from day one

Every bespoke build starts with the full platform

These are live today. We build your specialty record on top.

Patient record

  • One record per patient with a full audit trail.
  • Documents, consents and correspondence in one place.
  • Your own labels, such as clients instead of patients.

Referrals

  • Structured intake, triage and a referrer portal.
  • AI referral assistant pulls out the key details.
  • Referral value by referring organisation.

Clinics and rota

  • Clinic templates, rooms and capacity for every site.
  • Staff rota and a recall register.
  • Smart waitlist for cancelled slots.

Billing

  • Invoices to patients, insurers or companies.
  • SumUp and Square card terminals, connected to your own account.
  • Finance hub, expenses and sales reports.

Compliance and safety

  • CQC evidence, incidents and risk, GDPR and breaches.
  • Clinical safety hazard log and safety case.
  • Each practice’s data kept separate.

AI and workforce

  • AI scribe, summaries and letters on your chosen model.
  • HR, contracts, workforce compliance and payslips from your payroll provider.
  • Microsoft 365 inbox inside the record.

How a bespoke build works

We work with your clinical and admin leads from the first conversation to go-live.

  1. DiscoveryWe map your pathways, forms, letters and reports, and agree what the first release needs.
  2. ConfigureWe switch on the modules you need and set up templates, pathways, letters and branding.
  3. BuildWe build what’s missing, from a new specialty record to a link with a system you already use.
  4. Go live and improveGuided tours on every screen, an in-app help guide and updates as your service changes.
Talk to us about a bespoke build See pricing

Keep exploring

OphthalmologyThe full per-eye EPR, from referral to outcome audit.Explore AIGoverned AI on the model you choose.Explore PlatformAll 13 flows, the inbox, NHS and integrations.Explore PricingFlat-rate plans with no per-user fees.Explore

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See the real product, walked through against your own practice’s workflow.

30-minute tailored walkthrough
Multi-site intake assessment
Honest answers on compliance status
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Accessibility Statement

Last reviewed: 8 September 2026

FellowFlow is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards as part of that work.

Conformance status

The Web Content Accessibility Guidelines (WCAG) 2.1 define requirements for designers and developers to improve accessibility for people with disabilities, across three levels: A, AA, and AAA. This website is partially conformant with WCAG 2.1 Level AA, meaning some parts of the site do not yet fully meet every success criterion. Improving conformance is an ongoing effort.

Measures we’ve taken

  • Semantic, structured HTML for screen readers and other assistive technology
  • Keyboard-navigable menus, buttons, and interactive controls, including this dialog
  • Colour combinations checked for adequate contrast
  • Descriptive link text and alternative text for meaningful images
  • A responsive layout that adapts to different screen sizes and zoom levels

Known limitations

Some embedded third-party content, such as the interactive product preview, may not yet be fully optimised for assistive technology. We are working to improve this over time.

Feedback

We welcome your feedback on the accessibility of the FellowFlow website. If you encounter any barriers, please get in touch and we will do our best to help:

Email: join@fellowflow.co.uk

Technical specifications

Accessibility of this website relies on HTML, CSS, and JavaScript working together with the assistive technologies used to browse it.

Assessment approach

FellowFlow assessed the accessibility of this website through self-evaluation against the WCAG 2.1 AA success criteria.